/Docs/G/GA4GH/Accountability-Policy/Form/0.md
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Stakeholders involved in the oversight of data sharing and data users should respond in a timely and consistent manner to reports of non-compliance. Where feasible, an officer should be designated to handle and investigate such complaints. The name, role, and contact information of this officer should be made publicly available. Fair and transparent processes for investigating complaints of non-compliance should be established. It should be made clear in advance 1) that the parties are to be constructively involved in investigations, and 2) what consequences will apply if a party fails to provide assistance. All communications during an investigation should be logged, and kept confidential throughout to protect those under investigation from reputational harm.